Major Investigations

We provide major incident investigation services for a number of organisations. We assist with investigating damage to people, equipment or the environment.

We can:

  • Lead or facilitate your site investigation team
  • Provide subject matter expertise for your site investigation team
  • Coach and mentor your site investigation team
  • Investigate your incident as an independent party

Major incidents provide an organisation with unique opportunities to learn from the past in order to change the future.  Fortunately these incidents do not occur regularly in the life of most organisations.  The approach needed for major investigations, however, can be very different to the approach that is appropriate for lower consequence investigations.  It is paramount, therefore, that major incident investigations are performed well for your organisation to take maximum advantage of such rare events.

We regularly investigate major incidents and have done for the last 20 years.  We have collectively investigated more than 10,000 incidents culminating in permanent damage (fatality or permanent impairment).  We bring a clear process for the investigation, 8Steps™, and powerful analysis models, Essential Factors™ and ART-T™, for identifying opportunities for future change.  We can help you ensure that any investigation is thorough and produces recommendations for effective change.

We can, generally, be available to travel to site within 24 to 48 hours.  Please contact us by phone if you would like to get us involved with your investigation.